Specialists in the design and manufacture of GRP Kiosks for the Service Industry

+44 01837 83154

Refund Policy

In order to return an item, you must obtain a Return Number. Email us at sales@kingsleyplastics.co.uk to obtain a return number. You may return any merchandise in its original condition within 30 days of receipt and you will receive a full refund less shipping. Any shipping cost that you incur to return a product to us will not be refunded.

We require the following information to process your return:

(Note: Your return will not be processed if you do not provide ALL required information.)

The Return number
Your full name and address
Phone number
Email address
Packing Slip
The original order confirmation number
The reason for returning the merchandise

Return address:

KINGSLEY PLASTICS LIMITED
WESTERN BARN BUSINESS PARK
HATHERLEIGH ROAD
WINKLEIGH
DEVON
EX19 8AP

Any package that has not been received by KINGSLEY PLASTICS LIMITED and tracking information cannot be provided, will be the sole responsibility of the shipper.

ORDERS NOT RECEIVED

Once an order has been shipped and there is a delivery confirmation, KINGSLEY PLASTICS LIMITED is not responsible for any theft of product or delivery to the wrong address. You must notify us within 15 days if order is not received.

OUT OF STOCK  ITEMS

Subsequently, from time to time, if we are not able to fulfill your order, you will be notified via email for any item that is temporarily out of stock or simply cannot be fulfilled. An immediate credit will be issued to your credit card or any other method of payment that you choose.

SHIPPING POLICY

All orders are shipped, on average, within 48-72 hours from the time your order is placed. On average you should expect to receive your order within 8-12 business days from the time that you place your order.

Registered Office:

Company No. 01336489

Telephone: +44 01837 83154
Fax: +44 01837 83529
Email: sales@kingsleyplastics.co.uk